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data collection in the field: low-tech vs. high tech

Started by Maria May on 23 May 2010
Last edited by Robert Szypko on 04 Aug 2011

Hi,
I visited HIV prevention programs (part of Gates' Avahan Initiative) in urban India earlier this year that rely heavily on peer educators, each of whom is responsible for providing services for about 50 high-risk individuals, including commercial sex workers, injection drug users, and men who are sex with men. Avahan has found that these fragile populations are best served by members of their own community--so many of the peer educators have extremely limited literacy. Part of Avahan's strategy is to really understand these populations and their needs (including issues like violence from the police, access to social services, etc.) and its developed a sophisticated electronic centralized management information system (CMIS) with longitudinal individual-level information on all identified individuals in its target population (a side question I have is if anyone knows of others keeping this level of data for an HIV PREVENTION program??). This data is used at the supervision level, helping peer educators identify particularly vulnerable individuals to provide intense support, program level, and submitted to the donor and government for review.
Peer educators, given their proximity to and relationships with members of the target population, collect the vast majority of the data that feeds into the CMIS. One of Avahan's grantees, Pathfinder, has developed really cool microplanning and data collection tools with colors, pictures, etc. that require minimal literacy. However, the peer educator must copy the information a few times so that she has a version for herself, another to submit for data entry, and then a manually aggregated version for her to review with the supervisor.
In observing this program, I thought about programs like AMPATH, MVP and others that have thought critically about how to equip community-based health workers with mobile phones, PDAs, etc. and in watching the data being copied over multiple times, I wondered if it would be a good investment for Avahan to look into higher-tech data collection strategies. Where should they start? What are the "right" reasons to switch, and what would be the arguments against "upgrading"? Any examples of programs that have a similar delivery model that they could look at specifically.
Two other pieces of information that might be relevant: the programs are in the midst of a transition to the public sector that will be completed in 2013, and it's likely, given the low prevalence of HIV in India, that a good deal of HIV services will be integrated into the general health system. So, I'm also interested from a "scaling up" perspective--is paper vs. mobile, etc. inherently a better tool to have when you anticipate that your basket of services may increase drastically (so peer educators could also offer family planning, prenatal care, TB screening, etc.)? Are governments adopting mhealth for community health workers (and using it effectively)? Any estimates yet on the costs and whether one sees the return on investment in terms of better programming, better data, efficiencies, etc?

Sorry for the length, but would love to get insights from others. I intend to cross-post this in the HIV prevention community, perhaps once there is some dialog here to respond to. If you're interested in learning more about Avahan, we've posted a few of their materials there.

Keywords: Community Health Workers  HIV prevention  mobile  Mobile Devices  Monitoring & Evaluation 

Replies (2) Add reply
1

Ian Lawrence

There are numerous solutions for data collection using mobile phones including ODK [1] , Nokia Data Gathering(NDG) [2] and RapidSMS [3].
What we are working towards now are a set of standards and protocols so that data collected on an android device can be sent to an NDG server for example and an ODK can understand data from a E73 phone.
NDG was created by INdT [4] in response to a request from the Government of Amazonas for assistance with monitoring Dengue and since the system has been implemented we have seen a fall of 93% in infection rates here in the Amazon (it seems incredible I know but look at this report from Lonely Planet [5]).
I am currently responsible for the NDG project at the Nokia Research Institute and if you would like to know more or even trial our solution please contact me. Together we can make a difference!

[1] http://code.google.com/p/opendatakit/
[2] http://www.nokia.com/corporate-responsibility/society/nokia-data-gathering/en...
[3] http://www.rapidsms.org/
[4] http://www.indt.org.br/en.html
[5] http://www.socialinnovationawards.com/contestideaiframe?ideaid=MzQ4

8:43 PM, 23 May 2010 | Permalink

2

Isaac Holeman

Hi Maria,

I'm working with AMPATH on a few mHealth projects and also helped design and begin implementing a mobile phone based data system for nearly half the districts in Malawi. My approach with these projects is to start with a socio economic analysis. I'm not talking about hiring a professional anthropologist (though that would probably be best), just asking some simple questions: Is anyone using phones in the communities where you work? If so, what kinds of phones? What physical infrastructure (e.g. off grid phone charging stations?) and knowledge resources (e.g. do they get advice about their phone from the people they buy airtime from in the community?) do they leverage so that they can use the phones?

As a general rule of thumb, if a technology is proliferating in the private sector in the communities where you work, you have a better chance of being able to implement it effectively for health services. I don't mean the specific group you work with (e.g. sex workers), but all of the people who live in immediate proximity to them - their village. I haven't worked in India, but I'd wager that people are ...

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5:53 AM, 24 May 2010 | Permalink