Idea submitted by: Norman Sondheimer
Nina Kjellson's keynote talked about coaching apps as way of engaging patients. Let's raise the ante by thinking through how to get everyone the patient needs engaged. Those people would include their care team with the primary physician, the nurses, pharmacists and specialists, and then the patient’s team including their family and caregivers.
Let’s adapt the technology of Virtual Teams. Wikipedia tells us “A virtual team (also known as a geographically dispersed team, distributed team, or remote team) is a group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology.” I know it from Engineering R&D where there are software and communication systems in place to support work.
I propose to think of the job at hand in healthcare as getting someone well. You can see how it is a team effort. We should adapt Virtual Team technology to help here. Here’s an example, an elderly cancer patient is self-managing their oral chemotherapy. Their children can’t be there with them. Right now the kids call every day. Every few weeks the case manager from the patient's cancer provider checks in with the patient on the phone. Let’s get them all on a video chat with a window also showing the patients care plan so that they can discuss progress. There is much more.