Idea submitted by: Mark Ott
A great model for patient engagement already exists and it’s widely used in hospitals across the country: inpatient nurse rounding. Rounding is proactive, personal, and efficient. Patients and families like it. It improves patient outcomes, safety, and satisfaction. And clinicians actually find it to be less work, not more.
If rounding works so well at managing populations of admitted patients, why shouldn’t it also be used to manage populations of at-home patients? Imagine post-discharge rounding, chronic condition rounding, or general wellness rounding.
Now take it one step further. Instead of clinicians doing this at-home rounding manually (via the phone or home visits), what if technology could round on patients automatically? It’d be proactive, personal, efficient, and it could operate at a scale so much greater than manual rounding ever could.
Clinicians manning the helm of such a system would only need to handle the issues, exceptions, and risks identified by the rounding system. And every interaction they have with patients who are being rounded on becomes so much more meaningful and focused because they can see exactly what issues a patient is having.
Automated at-home rounding can improve patient outcomes, safety, and satisfaction and at the same time reduce healthcare costs.