Idea submitted by: Dr. Cheryl Lynne Galler
I would create an IT program that could be accessed by phone. It would be the equivalent of a 911 symptom concern line.
The point would be to allow an immediate answer for patients when during their usual treatment they encounter a sensation, feeling or discomfort that is not usual. It would allow them to know if it is a side affect of current medication that just suddenly started. The program would allow the name of illness present to be plugged in, the medications that are being taken, and the sudden feeling that is of concern. The call or text would then be forwarded to a panel of nurse practitioners that could respond immediately with an answer of explanation or advise to see an MD immediately.
It is free. It is from their home or office. It is not personal and it allows for what may seem a silly question to be answered without any feelings of embarrassment. It avoids unnecessary visits and calms panic.